Operations

Snow removal is not just a big job, it is essential to keeping your investment safe and habitable during the winter and preventing damage from occurring. The tremendous snowfall that makes Niseko such a great winter resort can also cause structural damage to buildings or injuries to guests if not dealt with in a safe and timely manner.  LJ Hooker Niseko employs a full time, experienced snow removal team to make sure the snow on and around your property is cleared promptly after every major snowfall at a competitive price.

Japan has strict and complicated rubbish sorting rules which can cause problems for guests unfamiliar with them and incur fines. Our maintenance team makes sure that rubbish is both sorted correctly and removed regularly from your property.

We collaborate with local service providers to ensure a professional and economical solution for all required linens, from towels and sheets to futons and cots.

Our exclusive contract with a full-time cleaning service insures your property is taken care of and prepared for incoming guests. Cleaning costs are a significant expense for rental properties so we make sure you are getting value for your money.

Part of our operation service includes a 24-hour emergency call number available to you or your guests in the event of an unfortunate situation – whether that be a burst pipe, a failed heater, or a medical emergency. Whatever it is, we will strive to fix the problem quickly and with a minimum of inconvenience.

Should a situation arise with your property that our full-time maintenance team cannot fix themselves, we will arrange for the problem to be resolved. Thanks to our extensive network of subcontractors, we make sure that you get the best possible rate and service on every repair.